1. Copyright Policy

The contents of this website may not be reproduced partially or fully, without due permission from New Delhi Municipal Council (NDMC), If referred to as a part of another publication, the source must be appropriately acknowledged. The contents of this website cannot be used in any misleading or objectionable context.

2. Hyperlinking Policy

Ø Links to external websites/portals

In this website, there are quick links to facilitate the citizens to access the links of other websites/portals. NDMC is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. NDMC cannot take guarantee of these links whether it will work all the time as such NDMC has no control over the availability of linked pages.

Ø Links to NDMC Website by other websites/portals

Prior permission is required before hyperlinks are directed from any website/portal to this site. Permission for the same, stating the nature of the contents on the pages from where the link has to be given and the exact language of the Hyperlink should be obtained by sending a request to stake holder.

3. Privacy Policy

As a general rule, this website does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, unless you choose to provide such information.

Ø Site Visit data:

This website records your visit and logs of the following information for statistical purposes:

Server's address: the name of the top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.);

The type of browser you use: the date and time you access the site:

The pages you have accessed and the documents downloaded and the previous Internet address from which you linked directly to the site.

We will not identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider's logs.

Ø Cookies:

A cookie is a piece of software code that an Internet web site sends to your browser when you access information at that site. This site does not use cookies.

Ø Email management:

Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.

Ø Collection of Personal Information:

If you are asked for any other Personal Information, you will be informed as to how it will be used if you choose to give it. If at any time you believe that the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify the webmaster through the contact us page.

Note: The use of the term "Personal Information" in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.

Sharing of Personal Information:

We do not share your personal data with third parties without your prior consent other than:

i) With third parties who worked on our behalf provided such third parties adhere to the data protection principles set out in the IT Act 2000 and other applicable legislation, or enter into written Agreement with us requiring that the third party provide at least the same level of privacy protection as is required by such principles;

ii) To comply with laws or to respond to lawful requests and legal process;

iii) To protect the rights and property of us, our agents, customers and others including to enforce our agreements, policies and terms of use;

iv) In an emergency, including to protect the personal safety of any person, and

v) For the purpose of Business deal involving the sale or transfer of all or part of our business or assets (business deal may include for example any merger, financing, acquisition, divestiture or bankruptcy transaction of proceeding).

v We can collect the following data.

v Name

v Phone Number

v Email Address

v Designation

v Address

v Password: we use one way encryption for taking a user password.

vi) We take permission from user for taking his location, and using his camera, internal storage, GPS

vii) We don't violate any type of data in any case and app interact with server for transfer the data with the help of tokens.

viii) We take a audio permission from user for convert speech to text in some text fields to make it more easy for users, we don't save his voice locally for further use.

In case you work for an organization that uses our Attendance Management System and/ or HR management system, we may collect some more HR specific information depending on the organization concerned.

Data Security

a) We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect data from any illegal or unauthorized usage.

b) We maintain physical, procedural, electronic safeguards in connection with the collection, storage and disclosure of personal customer information.

c) We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing and abusing your accounts and services.

d) Information you provide to us is shared on our secured servers. We have implemented appropriate physical, technical and organizational measures designed to secure information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have legitimate business need for such access.

Acceptance of Risks By continuing to our Website in any manner, use the Product, you manifest your continuing assets to this Privacy Policy. You further acknowledge, agree and accept that no transmission of information or data via internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.

Protecting your Information

MSELL works to protect user’s personal information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards, with carefully developed security procedures and practices. We maintain physical, electronic and procedural with applicable laws. Uses We do not sell or rent user’s personal information with anyone for promotional or marketing purposes.

v We do not share user’s personal information with anyone outside of NDMC for their promotional or marketing use without their consent.

v We use user’s personal information to provide them with information and services they request, to tell them about other products and services, and to give them a customized interactive experience as you use our products.

v We also use the information for support, to develop new features, and to improve the overall quality of NDMC products and services.

v We may also use the information to show users a history of their activity, to provide them with statistics about them or their use of our product or service, or to provide them with a better user experience.

v We may summarize information about users, in a way that does not identify them personally, and combine it with other information to understand how our products are used, to deliver products and services and to help us develop new products and services.

v We may use service companies to help provide users products and services who are not allowed to use their information for their own purposes

Deactivation of Service

If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations

if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact aw.ansari2004@gmail.com to deactivate your account.

Collection of Information In Mobile Application

When using msell’s mobile applications and services, we may collect personal information from you such as your phone number, mobile device type, and carrier. We use this information in order to set up and manage your account as well as contact you about your services. If you use location-enabled products and services, you may be sending msell location information. This information may or may not reveal your actual location. We use your information to process and personalize your requests. We also use the information for support, to develop new features, and to improve the overall quality of NDMC products and services. We may also use the information to show you a history of your activity, to provide you with statistics about you or your use of our product or service, or to provide you with a better user experience. If you give us permission, we may also use your information to contact you about special offerings that may interest you. If you sign up for a mobile message service, you will have the opportunity to stop receiving mobile messages by following the instructions in the message. Your mobile service provider may be required to monitor your messages for inappropriate content, and that provider may pass on that monitoring obligation to NDMC. To fulfill these requirements, msell may monitor your mobile messages for inappropriate content. If you sign up for a third-party application or service, we may share information about your mobile device in order to provide the service you requested. Your carrier may have access to information we collect. We suggest that you review your carrier’s privacy statement and the privacy statements for any third-party applications or services you use.

Dispute Resolution

If any dispute, controversy or claim arises under this Agreement or in relation to any NDMC Service or the NDMC Platform, including any question regarding the existence, validity or termination of this Agreement or T&Cs (hereinafter Dispute), the parties shall use all reasonable endeavors to resolve such Dispute amicably. If the parties are unable to resolve the Dispute amicably within 30 days of the notice of such Dispute, NDMC may elect to resolve any Dispute by a binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996 (hereinafter Act). Such Dispute shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The Dispute shall be resolved by a sole arbitrator, appointed in accordance with the Act. The seat of the arbitration shall be New Delhi and the language of this arbitration shall be English. Either You or mselL may seek any interim or preliminary relief from a court of competent jurisdiction in New Delhi necessary to protect the rights or the property belonging to you or NDMC (or any of our agents, suppliers, and subcontractors), pending the completion of arbitration. Any arbitration shall be confidential, and neither you nor NDMC may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award. All administrative fees and expenses of arbitration will be divided equally between you and NDMC. In all arbitrations, each party will bear the expense of its own lawyers and preparation. This paragraph shall survive termination of this Agreement.

Indemnification

You agree to indemnify, save, and hold NDMC it affiliates, employees, officers, directors and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to:

(i) Your use or misuse of the NDMC Services or of the NDMC Platform;

(ii) any violation by You of this Agreement or the SSOID Agreement; or

(iii) any breach of the representations, warranties, and covenants made by You. NDMC reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify NDMC, including rights to settle, and You agree to cooperate with NDMC's defense and settlement of these claims. NDMC will use reasonable efforts to notify You of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.

You’re Rights

We wish to emphasize that as a data subject; you have the following rights, which this Policy and our use of personal data have been designed to uphold:

v The right to be informed about our collection and use of personal data

v The right of access to the personal data we hold about you

v The right to rectification of any personal data that is inaccurate or incomplete

v The right to be forgotten – i.e. the right to ask us to delete any personal data

v The right to restrict (i.e. prevent) the processing of your personal data

v The right to data portability

v The right to object to us using your personal data for particular purposes

v The right to complaint

Third Parties

Sometimes we ask outside firms, or third parties, to help us provide services, such as designing a Web site, sending e-mails, registering a prospective domain name, or analyzing data. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they’re providing. We require vendors to maintain the confidentiality of the information we provide to them. We may disclose, access, or report personal information when we believe, in good faith, we’re required to by law or to protect our legal rights. We may also do this in connection with an investigation into a suspected violation involving the Terms of Service, fraud, intellectual property infringement, or other activity that may be illegal or expose us to legal liability. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities or to comply with a court order, subpoena, search warrant, or law enforcement request. We work with other companies or developers to provide you with products and services which we clearly identify. Either NDMC or the other company may offer these products and services. We clearly identify these co-branded products and services. In some cases, we exchange customer usage information to establish and provide ongoing service. By requesting these products or services, users are permitting us to provide their personal and usage information to the other company. We also may share non-identifiable, non-personal aggregate information about our users with third parties, such as advertisers or partners, for marketing and promotional purposes. Our Web sites may provide links to third-party sites, such as those of our business partners and online advertisers. These could include other services, promotions or sweepstakes offered by business partners. Because NDMC does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personal information. If we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will be asked if you’d like to stop receiving promotional information following any change of control. Any NDMC officer can send an email to aw.ansari2004@gmail.com to change his/her contact preferences. User can also manage your contact or account information by accessing your NDMC officer account.

Changes to the privacy policy

We reserve the right to change this policy at any time. We will notify you by email or by means of a notice on the website of any material changes to this Privacy Policy. Please review this policy periodically, and especially before you provide any Personal Data. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Acceptance of Risks

By continuing to our website in any manner, use the Product, you manifest your continuing assets to this Privacy Policy. You further acknowledge, agree and accept that no transmission of information or data via internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.