Delhi
+21°C
You are Here: Home » FAQs

FAQs » Civil Roads

Where should I register a complaint regarding potholes on road? To Whom should I contact?


  • Control Room

  • Mobile App.311

  • Concerned Road Service Centre

  • JE of Service Centre, AE & EE.

  • Time Period - 2 Days


In case If rain water chamber has been broken and created a dangerous situation, where should I complain?


  • Control Room

  • Mobile App.311

  • Concerned Road Service Centre

  • JE of Service Centre, AE & EE.

  • Time Period - 2 Days


Who is responsible for filling of road cuts?


Road Division of Civil Engg. Department.


Where should I complaint regarding water clogged on road?


  • Control Room

  • Mobile App.311

  • Drainage Control Room in the rainy season from 1st July to 30th September only.


Where should one complain about the repairs of speed breakers or construct new breaker?


  • Control Room

  • Mobile App.311

  • Concerned Road Service Centre

  • For constructing a new speed breaker, permission from Delhi Traffic Police is required first.

  • Time Period -> 2 Days for repaired to old speed breakers.


To Whom should I Inform, If Zebra crossing needs painting for safe road crossing?


  • Control Room

  • Mobile App.311

  • Road Service Centre of Civil Department.

  • Time Period - 2 Days.


Where should I register a complaint regarding Road Divider & Footpath?


  • Control Room

  • Mobile App.311


Where should I complain regarding installation & repairs of Road Sign Boards?


  • Control Room

  • Mobile App.311


Utility lines are to be laid on the road. Where does one get road cutting permission?


The application to be filed in the office of the CE(C-I) office for issuing the permission.


Where should one register a complaint regarding the repair of Public Toilets & Urinals?


  • Control Room

  • Mobile App.311

  • Concerned RIP Division


Repair & Civil work in the garden is required to be done. Who will address such complaints?


  • Control Room

  • Mobile App.311


Construction material brought on new construction site that blocks the road. Where to lodge a complaint regarding this?


  • Control Room

  • Mobile App.311


Where to lodge a complaint about construction waste being dumped on the roadside?


  • Control Room

  • Mobile App.311