You are Here: Home » FAQs

FAQs » Civil Roads

Where should I register a complaint regarding potholes on road? To Whom should I contact?


  • Control Room

  • Mobile App.311

  • Concerned Road Service Centre

  • JE of Service Centre, AE & EE.

  • Time Period - 2 Days


In case If rain water chamber has been broken and created a dangerous situation, where should I complain?


  • Control Room

  • Mobile App.311

  • Concerned Road Service Centre

  • JE of Service Centre, AE & EE.

  • Time Period - 2 Days


Who is responsible for filling of road cuts?


Road Division of Civil Engg. Department.


Where should I complaint regarding water clogged on road?


  • Control Room

  • Mobile App.311

  • Drainage Control Room in the rainy season from 1st July to 30th September only.


Where should one complain about the repairs of speed breakers or construct new breaker?


  • Control Room

  • Mobile App.311

  • Concerned Road Service Centre

  • For constructing a new speed breaker, permission from Delhi Traffic Police is required first.

  • Time Period -> 2 Days for repaired to old speed breakers.


To Whom should I Inform, If Zebra crossing needs painting for safe road crossing?


  • Control Room

  • Mobile App.311

  • Road Service Centre of Civil Department.

  • Time Period - 2 Days.


Where should I register a complaint regarding Road Divider & Footpath?



Where should I complain regarding installation & repairs of Road Sign Boards?



Utility lines are to be laid on the road. Where does one get road cutting permission?


The application to be filed in the office of the CE(C-I) office for issuing the permission.


Where should one register a complaint regarding the repair of Public Toilets & Urinals?



Repair & Civil work in the garden is required to be done. Who will address such complaints?



Construction material brought on new construction site that blocks the road. Where to lodge a complaint regarding this?



Where to lodge a complaint about construction waste being dumped on the roadside?