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Roles & Responsibilities

Engineering Wing:

  • Commissioning & Decommissioning of energy meters
  • Release of new connections
  • Data Collection
  • Uploading of Meter Data in Computer System through Manual & CMRI
  • Testing and calibration of meters.
  • Enforcement Actions such as


  • Detection of  theft of Energy (u/s 135 of Electricity Act)
  • Detection of unauthorised use ( u/s 126 of Electricity Act)
  • Levy of Misuse charges
  • Recovery of compounding fees.
  • Transfer of Connections
  • Public Grievances
  • Attending court matters

Computer Section:

  • Processing/analysing the data before bill generation.
  • Generation and printing of bills
  • Incorporation of changes in CCB system as per DERC guidelines/ Government directives.
  • Generation of various MIS/statutory reports.
  • Public Grievances

Accounts Wing (Rates Branch)

  • Dispatching the bills to consumers.
  • Follow-up action for recovery of dues.
  • Public Grievances
  • Attending court matters