Delhi
+21°C
You are Here: Home » Departments » Electricity

Complaints

 

1.

Attend to No Current complaints by respective complaint centers

   Immediately

2.

Complaints of leakage of Electricity

   Immediately

3.

Replacement of defective meters

   15 days from date of receipt of 
request/testing charges

 

Measures to conserve electricity and reduce the bill:  

1. Switch over to Compact Fluorescent Lamps (CFL) for general/task lighting in place of ordinary incandescent lamps & Fluorescent tubes. A 20W CFL provides more lighting than a 100W incandescent lamp, has 5 times more useful life and saves 21 units per month for 8 hours use/day.

2. High consumption equipments, which are to be used simultaneously including stand, by equipments be provided with standard/ISI marked change-over switches to aprotected void their misuse and computation in the total connected load.

3. Ensure purchasing standard/ISI marked CFL wiring materials and Eco-friendly energy efficient appliances like refrigerators, air-conditioners etc.

4. Air Conditioner of 1.5 ton if used 8 hours a day has energy consumption charges of a minimum of Rs. 2,000/- per month. Similarly, Geysers/Electric Ovens of 1.5 to 2 KW if used for an average of 2 hours a day would result in an Energy Bill of about Rs. 400/- to Rs. 500/- per month. Thus use such appliances only when required.

5. Clean all appliances, filters of air-conditioners and check loose connections in wiring and appliances etc. regularly.

 

 

 

ELECTRICITY SERVICES

Electrical Substations (11 KV-P)  

465  

33KV (911 MVA)  

24  

66KV (420 MVA)  

5  

Electric Connections  

1,10,000  

Street Light Points  

20,459 

No Current Complaint Centres  

13