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SE(PH) » Roles & Responsibilities

  • NDMC Water Supply Control Room provides Water Tankers/ Trolleys in entire NDMC area in case of shortage of water, no water, contaminated supply, Trolley required for Marriage Functions, Demonstration Sites, religious functions, etc.  WS Control Room functions Round the Clock.
  • Main Service Centre : To attend the complaints of main lines pertaining to no water low pressure, contamination, leakages, broken pipelines, getting supplies form DJB sources etc
  • Distribution Service Centre : To attend the complaints of distribution lines, water hydrants, cleaning/replacement of water meters, etc
  • Complaints of bore wells, pumps, pumping stations
  • Complaints of no water, contamination. Leakages, broken pipeline, hand pumps
  • Complaints of hand pumps, repair and testing of water meters, Civil Maintenance of Water Boosting Stations.
  • Complaint of sewer overflow, sewer blockage, broken manhole, manhole cover missing  etc.